Astro kit detection

[Alex74]

Hello every one…

I have just received my Polaris with the astro kit.

It looks like once the Polaris is calibrated and aligned to any sky object, my astro kit is not detected…

I can see that because I don’t have the « tracking button » on the display on the right bottom corner…
As well, if I want to try and switch to L bracket option, I have a msg displayed on the top indicating the astro kit is not connected….

My app is up to date… and same with the latest firmware version and off course, the USB C cable is connected in between the astro kit and the Polaris via the « extra » socket….

Anyone have an idea ?
Support have been emailed… waiting for an answer

Thanks you everyone .

[Sockeye]

My first thought is you may have mixed up the cables. The USB-C cables (cam connect, astro-connect, power charge) are all wired differently and cannot be exchanged. (appart from the power one which is standard) But cam & astro cannot be replaced by a standard USB-C cable or each other.

[kiwiapple]

I'm suddenly having the same issue--I have been using the Astro Kit successfully for months, and all of a sudden this morning (as I make sure all is working since I have an early morning session planned tomorrow) it is not detecting the Astro Kit. I hope this is something that I can fix myself before 3am!

[leo.raimondo]

Hi,
I have the same issue... And less than 2 days to solve.
If anyone fixed the issue, please share the solution.
Thanks,
Leo